Privacy Policy

Last updated: 14 September 2026

This notice explains how Zhejiang Tormin Electrical Co., Ltd. (TORMIN), based in Wenzhou, China, handles information through this industrial-lighting website and related enquiries.

Information you provide

Our enquiry forms request your name, work email and project requirements. You may also provide your company, country or region and product model. Information submitted through the form is stored as a private enquiry record in the website administration system. Please do not include sensitive personal information or information you are not authorised to share.

How information is used

We use enquiry information to respond to requests, discuss products and applications, prepare quotations and support business communications. Technical information, such as network addresses, request times and browser information, may be processed by website infrastructure to deliver pages, diagnose faults and prevent abuse. The enquiry system temporarily uses a hashed email identifier to limit repeated submissions.

Grounds for processing

Where applicable data-protection law requires a legal basis, processing may be necessary to take steps at your request before a contract, to pursue legitimate interests in responding to business enquiries and securing the website, or to meet legal obligations. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.

Access and service providers

Enquiry records are available to authorised website administrators and personnel handling your request. Website hosting, maintenance and communication providers may process information in delivering those services. Information may also need to be disclosed where required by law or to address security incidents. This website is intended for business enquiries, not for submitting payment-card details.

Cookies and external content

Website software may use cookies for login, security and session functions where those features are used. Browser settings let you inspect, block or delete cookies; doing so can affect functionality. Company videos use YouTube, including a privacy-enhanced player on the homepage that loads when you choose to play it. Playing an external video or following an external link can disclose device and network information to that provider, whose own privacy notice applies. See Google’s Privacy Policy.

Storage and international access

TORMIN is based in China, and handling an enquiry may involve access from China and processing where our service providers operate. Privacy protections can differ between countries. Contact us for information about the arrangements relevant to your enquiry.

Retention and security

The website stores enquiry records; it does not currently apply an automatic deletion period. You can contact us to request deletion or ask about retention of a particular record. Records may need to be retained for ongoing enquiries, business records or applicable legal requirements. Access restrictions protect private enquiry records, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on applicable law, you may have rights to access, correct or delete your information, restrict or object to processing, receive a portable copy, or withdraw consent. We may need to verify your identity before responding. You may also have the right to complain to a relevant data-protection authority. Providing enquiry information is voluntary, although we cannot respond without sufficient contact and request details.

Contact and changes

For privacy questions or requests, email sales@tormin-lighting.com with “Privacy request” in the subject. This notice may be updated as website features or processing practices change; the date above identifies the latest revision.

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